Cancellation Policy / No Show Policy
Once a reservation is booked you are allowed to modify/cancel online on your own before 72 hours prior to the arrival date and no cancellation fees. Should you wish to make full payment in advance, please reach the CENTRAL RESERVATION.
If the guest failed to show-up on the arrival date (No Show) or cancellation of room reservation is done after the 72 hours threshold (3 days prior to the arrival date), a one night room charge will be imposed.
Shorten Stay Policy
If guest shortens his stay, the Hotel Management will impose a one night room charge as a last-minute cancellation, and refund the balance either through cash or credit card or thru Paypal, depending on how the first payment was received.
The guest shall be responsible for the replacement / reinstatement of any items damaged through misuse or other act of abuse. This shall apply whether the damage was deliberate or accidental.
How long will the refund take?
In case we've not shipped the order, we will process the refund on the same business day and should get credited in your account within a 7 to 10 business days. In case of returned order you will get your refund within a 7 to 10 business days of us receiving the product back, provided the product is not damaged, not used and returned with original product box.
However if choose theotherbookstores.com Credit instead of refund back to your card/bank account, it will start reflecting in your account within 24 hours and you can use the amount to place another order.